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Payment policy

Family Foot Care accepts many types of Insurance Plans. Effective January 2020, please be aware of the many changes in Healthcare, such as Blue Cross Blue Shield discontinuing certain plans and the need for referrals for United Health Care. WE DO NOT ACCEPT ANY WORKMANS COMPENSATION CASES.

UR Medicine & RRH Excellus Insurance - HVL and URL are accepted at a higher cost.  Please see your plan.


Listed below are the approved types of Insurances and any requirements needed:


Health plans
  • Blue Cross Blue Shield plans - Referrals are not needed with the basic plans, however, if you have a Deductible Plan, you will be responsible to pay the amount at the time of your visit or a flat fee.  Flat fees are consistent with new patient and existing patient fees who do not have insurance.

  • Medicare Blue Choice - Referrals are no longer required to make an appointment or scheduling your follow-up appointment.  You are responsible for the Specialist Co-pay at the time of your visit.

  • MVP plans are accepted with no referrals.  

  • MVP Option is NOT accepted in Wayne County locations, which is where our Williamson office is located.

  • Aetna - You will need to check your card to see if a referral is required. If you do require a referral, you will need to get in contact with your Primary Care Physician to obtain this referral number. If you do not require a referral number, you can simply call to make an appointment.

  • Fidelis - We do accept Fidelis, however, insurance rules requires a pre-authorization for Diabetic Shoes and/or Orthotics. 

  • Medicare is accepted with no referrals, however, if you have not met your yearly deductible, you may be responsible for any balances.  

  • Medicare Advantage plans are also accepted, but may be subject to a co-pay and/or all balances due.

  • Cigna, Tri-Care and Empire are accepted.

  • United Health Care and United Health Care COMMUNITY PLANS DO now require a referral to be seen by a Podiatrist.  Please contact your PCP to obtain this referral number prior to your visit with Family Foot Care.

  • Medicare is accepted with or without a supplemental and no referral is required.  Please remember you may be subject to your annual deductible cost when coming to Family Foot Care.



Please remember that all co-payments are due at the time of your visit. 

If a Referral is needed in order to be seen by Family Foot Care, it is up to your Primary Care Physician to obtain this referral prior to your appointment.

We will collect a flat fee of $75.00 until we receive your actual amount due from your insurance company. Additional fees may apply for Xrays taken or procedures that are done at the time of your appointment.

Please note that socks, foot care products and OTC insoles are NOT covered by insurance.




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